by Spencer Brooks | Feb 10, 2021 | Article
6 Trust Signals For Online Health Information FollowFollowFollow If people don’t trust your site, they’ll leave. Nowhere else is this more accurate than the online health space. Your site’s perceived trustworthiness is often the difference between a...
by Spencer Brooks | Jan 13, 2021 | Article
The Complete Guide to Nonprofit Website User Experience (UX) FollowFollowFollow Let’s cut to the chase—you’re here to learn about user experience, and you work at a nonprofit. It’s hard to find straightforward answers on the internet about UX,...
by Spencer Brooks | Oct 31, 2020 | Podcast
The Nonprofit Exchange—Engaging Digital Platforms for Nonprofits FollowFollowFollow Spencer talks with host Hugh Ballou about how to make your website more user-friendly, what people should see first when they visit your site, and why your website should have a job...
by Spencer Brooks | Sep 9, 2020 | Article
The Secret of Highly Effective Health Nonprofit Websites FollowFollowFollow A few years ago, my brother was diagnosed with Pelizaeus–Merzbacher disease (PMD)—a rare, incurable form of progressive leukodystrophy that left him unable to walk without help for the rest of...
by Spencer Brooks | Jul 29, 2020 | Article
How Patient Experience Design Creates a Better Website For Your Nonprofit FollowFollowFollow Why did you get into your line of work in the first place? For most of you reading this, it’s because of the patient. Some of you have a friend or family member with a...
