Optimize for People, Not for Numbers

Three days ago, I was flipping through my Twitter news feed, reading a few articles of interest. I happened upon one that seemed fairly innocuous. It was an interview with a prominent marketing head, offering some wisdom on his past success. I clicked to read it. Things were going well as I scrolled through and nodded along—nothing groundbreaking being revealed, but it was entertaining and thought provoking nonetheless. Then something happened.

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