by Spencer Brooks | Apr 10, 2025 | Article
Strategic Focus in the Age of AI: Why Doing Less Will Matter More FollowFollowFollow “The essence of strategy is choosing what not to do.”— Michael Porter The Age of Frictionless Doing It’s 2030. Your team can generate email campaigns in seconds. Your website updates...
by Spencer Brooks | May 26, 2022 | Article
How to Organize Patient Resources: A Field Guide for Nonprofit Professionals [Part 4] FollowFollowFollow Nonprofit professionals have a lot of responsibilities. One of those is organizing the resources on their website. However, this is usually not their top priority....
by Spencer Brooks | Oct 19, 2021 | Article
The Vanity of Nonprofit Metrics FollowFollowFollow Sometimes, people latch on to poor metrics when they can’t find a good proxy for what they want to measure. And those poor metrics can lead them away from what they want to accomplish. In the software world, a...
by Spencer Brooks | Jan 13, 2021 | Article
The Complete Guide to Nonprofit Website User Experience (UX) FollowFollowFollow Let’s cut to the chase—you’re here to learn about user experience, and you work at a nonprofit. It’s hard to find straightforward answers on the internet about UX,...
by Spencer Brooks | Dec 2, 2020 | Article
Providing Health Information to a Science-Resistant Audience FollowFollowFollow With each passing news cycle, the presence of misinformation and public skepticism (or outright rejection) of scientific advice reminds me of the challenges in health-related...